1. Overview At Now Websites, we strive to provide high-quality website services that meet your needs. If you need to cancel your order or request a refund, please review the policy below to understand our terms and conditions.

2. Cancellations

• Customers may cancel their website order within 24 hours of purchase for a full refund.
• Cancellations requested after 24 hours but before work has commenced may be eligible for a partial refund, at our discretion.
• If work has already begun on your website, cancellation requests will be subject to a non-refundable service fee based on the work completed.
• To request a cancellation, please email us at support@nowwebsites.com.au with your order details.

3. Refunds

• Refunds are only available if the service has not yet commenced or if we fail to deliver the agreed-upon website.
• If a project is delayed due to customer inaction (e.g., failure to provide necessary content or feedback), refunds will not be issued.
• Once the website is completed and delivered, no refunds will be issued.
• All refund requests must be submitted in writing via email to support@nowwebsites.com.au.

4. Subscription-Based Services

• If you have subscribed to a recurring service (e.g., website maintenance or hosting), cancellations must be requested at least 7 days before the next billing cycle to avoid being charged.
• No refunds will be provided for partially used subscription periods.

5. Modifications to the Policy We reserve the right to update or modify this policy at any time. Any changes will be posted on our website and will take effect immediately.

For any questions or further assistance, please contact us at support@nowwebsites.com.au.